QUESTIONS AND ANSWERS

This is where we answer some of the questions you may have about renting one of our hot tubs.

If your question isn't answered here, kindly contact us.

How many people can I fit in the Softub hot tub?
It will allow for 6 people comfortably.

How do I get some turbo bubble action?
To turn on the turbo pump turn the knob in the middle of the control panel to the left.  To turn the turbo pump off, turn the knob to the right.

How much space do I need for a hot tub?
An 7 ft by 7 ft clear area is sufficient to install the hot tub.

How do we fill and empty it?
The hot tub can be filled from any tap and it can be emptied into almost any drain or anywhere convenient for you.

How long does it take for the hot tub to heat up?
The tub will be ready to use as soon as it's full because we fill it using a tankless hot water on demand unit!

How do I maintain the heat in the hot tub?
Place cover on hot tub and lock it place.   Note: Cover must be in place for the hot tub to heat properly.

How much water does it take to fill the hot tub?
300 gallons.

Why does the water feel cooler in the Softubs after using the hydrotherapy jets?
The jets blow cold air through the water to create the bubbles and this cools the water down.  We recommend using the hydrotherapy jets
sparingly.

How do I control the temperature in the hot tub?
Push the Plus (+) Button up to turn up the temperature and the Minus (-) button down to turn the temperature down. Circulating pump will
activate and you should have water flow through the jets in the Hot Tub.  This max setting is approximately 104 degrees.

How much does the Softub hot tub weigh when filled up?
A hot tub weighs 2744 lbs when filled with water.

Can I have the hot tub installed anywhere?
All hot tubs must be installed on a structurally sound, relatively smooth and level surface that is strong enough to support it when filled.  It
MUST be installed on firm, sharp object-free spaces.  We will not install the hot tub on dirt, as it will greatly increase debris entering it.

Can I move the hot tub once it has been delivered?
NO!  Once the hot tub is filled up, you must not try to move it.  When our hot tubs are delivered, you sign an agreement stating that you will
not move the hot tub.

Do I need to have a shower before getting in the hot tub?
Yes you do.  This helps keep the water clean and means you have a better and healthier hot tub experience.

How high are the hot tubs?
27" (with the cover on.)

How wide are the hot tubs?
78" (198 Centimeters)

How much power does the hot tub use?
The Softub & Viking Spa hot tubs will run off your main electricity supply.

Will my floor get wet?
Yes, your floor will probably get wet.  We recommend using the hot tub outdoors or in a place where water can easily drain away.

The amount of water spilt depends on how many people are in the hot tub, the number of times people get in and out, whether the people
are splashing water and if the Hydrotherapy jets are working.

Can I drink alcohol in the hot tub?
WARNING!! The use of alcohol, drugs or medication before or during hot tub use can greatly increase the risk of fatal hypothermia.

Hypothermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6
DegF. The symptoms of hypothermia include; an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and
fainting.

The effects of hypothermia include;
(1) failure to perceive heat
(2) failure to recognize the need to exit hot tub
(3) unawareness of impending hazard
(4) fetal damage in pregnant women
(5) physical inability to exit spa or hot tub
(6) unconsciousness resulting in the danger of drowning.

So please be careful!

How Hot Can The Hot Tub Get?
The water in a spa or hot tub should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and 40°C (104°F) are
considered safe for a healthy adult.

I love the hot tub; can I buy one?
YES, Please Contact Us
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